Zoho - Technical Support Engineer
Zoho Corporation is a leading technology company with over 9000+ employees worldwide with customers in over 180+ countries. With more than 50 million business users around the globe, Zoho is the operating system for business - a single online software platform capable of running an entire business on cloud.
We are one of the world's most prolific software companies having build 45+ applications in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools.
We are looking for someone who is:
1. Excellent in written and verbal communication in English
2. Excellent problem solving skills
Keen to learn new technologies
3. Excellent client facing skills
Experience - 0 to 2 Years.
Job Description
1. As a support engineer you would need to understand the customer queries and answer the queries in timely manner.
2. Diagnose, research, analyse the issues reported by the customers in the product.
3. Deliver voice, email and chat-based technical support.
4. Willingness to work in night shifts.
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